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Forrester: The Emergence of Service Assurance for Enterprise IT
Forrester interviewed more than 150 IT professionals to understand the fundamental issues around managing the performance of business application and business services and the underlying transactions. Read their key findings and expert recommendations.
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CA Technologies Newsletter featuring Gartner Research
This publication, enhanced by Gartner research, reveals how to take a proactive IT approach which ensures visibility and control during the adoption of virtualization and cloud environments.
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The Value of Performance Metrics in Managing IT Service
Unlike static configuration management databases, which often contain information too outdated for real-time understanding, a dynamic operational service model provides relevant, timely information. Linking application, services and transactions to the underlying infrastructure to gain visibility, improve communication and accelerate problem solving.
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Infrastructure Performance Management for Virtualized Systems
The management tools selected to support virtualization is essential to the ability of IT to grow the virtual environment without proportionately increasing the staff to manage all of the new physical host servers and their guest VMs.
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CA Interactive IT Executive Series: Application Lifecycle Management Part 1
Emerging service delivery models are changing the nature of the application lifecycle. Cloud computing and managed services promise substantial cost and flexibility benefits, but make the performance of applications dependent on services outside the enterprise. Highly virtualized, dynamic infrastructures make it difficult to predict or assess exactly what makes up the production environments.
Watch as IT Management Industry experts discuss, at a recent interactive executive event, how to plan and deploy applications and services on time and on budget.
Panelists at this event included experts from Research In Motion, Cisco Systems, SAP, and CA Technologies.
CA Interactive IT Executive Series: Application Lifecycle Management Part 2
As organizations recover from the global recession and begin to look to more efficient and effective expansion of services provided to end-users, many organizations are breaking down on the traditional IT silos to look at applications, infrastructure, and management as one organization working together to provide a real-time, visible model of what is actually happening across the IT enterprise.
Watch as IT Management Industry experts discuss, at a recent interactive executive event, how to deliver exceptional quality of experience during application delivery.
Panelists at this event included experts from Research In Motion, Cisco Systems, SAP, and CA Technologies.
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Future of the Data Center Service Assurance Demo
Define and manage IT service quality & delivery based on business impact and priority.
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The 2010 Handbook of Application Delivery
2010 is the year of application delivery 2.0. From virtualization to cloud computing, ensuring application performance has become more complicated. This comprehensive handbook provides a state-of-the-market report on best practices to address the new application delivery challenges.
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Innovations in Managing IT Service Quality
IT organizations are under pressure to avert problems before they occur. To achieve the proactive approach required and move to the next level of service delivery, they need “service-centric” visibility that ties infrastructure components to the services that rely on them.
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Sainsbury's Safeguards Supply Chain for over 800 Stores and 10,000 Online Shoppers a Week
Sainsbury operates the second largest online food retailer in the U.K. See their approach to gain better visibility to 1,800 devices and ensure high-availability of its network to safeguard the supply chain for over 800 stores and 100,000 online shoppers per week.
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